• Migration Service for Insteon Hub 2 (2245-222)
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Migration Service for Insteon Hub 2 (2245-222)

Migration Service for Insteon Hub 2 (2245-222)

2245-222-Migr-US

$119.95
$119.95
Destination

Shipping & Returns

Shipping

Shipping costs are calculated based on location and are available when checking out.

Orders placed with FedEx Intl Priority, FedEx 2 Day, or FedEx Overnight by 12pm PT (Monday-Friday, non-holiday) are expected to ship same day.  Orders placed after 12pm PT are expected to ship the following business day. All other orders are expected to ship within 2 business days

Customers shipping to Canada and Mexico will be responsible for all duties and import fees which will be due upon receipt.

Returns & Exchanges

New Products

New items have a 30-day return window and are warrantied for 2 years from the purchase date.

Refurbished Products

Refurbished items are guaranteed to be in good working condition but may have physical imperfections and/or may not include original packaging and documentation. If the product fails to work, you may exchange it for like product within 30 days of receipt.

Clearance Products

Clearance items are sold as-is and do not carry a warranty.

View full details

If you’ve determined that your Insteon Hub 2 hardware has failed, we are now offering a service to have the account and all linked devices migrated to a new Hub 2. With a successfully migrated hub you can avoid the hassle of starting over from scratch - which can be quite a lot of effort, especially for larger installations and/or complex scenes, and schedules.

IMPORTANT: Migration purchases require that you ship us your old/broken Insteon Hub 2.

The purchase includes a brand new Insteon Hub 2 with the latest factory hardware improvements which will then be provisioned with your account information and shipped to you. Simply plug the new Hub into power and into your router, and your home will be back up and running.*

Costs for shipping the new migrated Hub are included in the purchase price. Also required is an active Hub Account Subscription. 

Please read the detailed instructions below before adding this item to your cart.

How does the process work?

  1. Enter the Insteon ID for your Hub. This is found on the underside of the Hub and also under the Settings section of the Insteon mobile apps. It is three hexadecimal pairs (example: A1.B2.C3).

  2. Add the item to your cart

  3. Complete the checkout process (note: the checkout on Insteon.com is not related to your Insteon Hub account - you will want to create a new shopping account if you haven’t done so already).

  4. Once the order has been completed, print out a copy of the confirmation email. On the printout, please include a phone number to reach you in the event that is necessary.

  5. Pack up your Insteon Hub into a padded envelope or box and include the print out of your order confirmation. Please do not include the power or network cables. Save them for when you receive your return.

  6. Using your preferred shipping method, send to:
    Insteon Technologies
    Attn: Repair Services
    4790 Irvine Blvd. 
    Suite 105-665
    Irvine, CA 92620

  7. Hub migrations will be performed on a first-in, first-out basis. Our goal is to have your hub returned to you in 14 business days. However, this may take longer depending upon demand for the service.

  8. When you receive your migrated Hub, connect the power and network cables and wait up to five minutes for the LED on the front of the hub to turn green.

  9. Now you should be able to access your Hub and devices and scenes from the mobile app, any previously defined schedules should run as expected and third party services that were previously working should work once again.


    Customer Reviews

    Based on 53 reviews
    87%
    (46)
    6%
    (3)
    4%
    (2)
    0%
    (0)
    4%
    (2)
    98.1
    100.0
    M
    Mike G. (Hartsdale, US)
    A Great Relief

    My home is completely "Insteonified," with switches, modules, sensors, cameras, etc. And I wouldn't have it any other way. But when my hub's green light went dark, I was filled with dread knowing the time and effort it would take to program a new one. But the migration process was incredibly painless and reasonably fast. I simply Priority Mailed my lifeless hub to Insteon, signed into my account to authorize cloning my settings to a brand new hub when prompted via email, and they mailed me a fully operating new version of my old hub. Everthing worked as before. I didn't even have to retype my app passwords. The whole process took about a week.

    Thank you, Insteon!

    J
    Jordy G. (Decatur, US)
    Saved me time and money

    When my original Hub stopped working, many of my controls in my house stopped working as well. I was able to send my Hub to Insteon through their Hub migration program. They communicated with me throughout the process and I was back up and running with my new fully functional migrated Hub in a matter of days. I was very pleased with Laura and the high service level provided.
    Thanks so much Insteon!

    H
    Henry H.G. (Los Altos, US)
    Pug-in for Home no longer functional

    I was previously using the Insteon plug-in for Home. Now, the Home app indicates that all of the Insteon devices are NOT SUPPORTED.

    J
    Jorge C.J. (Sacramento, US)
    Do not Pacnic

    Hello fellow Insteon users, my names is Jorge and I am an 82 handicapped veteran Insteon user and my system just had a hiccup when the hub failed but using the migration sytem in place I had my home running smooth again.
    I started using Insteon over a decade ago and had only failed switches two times. The cost of replacing them is not cheap but the benefit that you can get is definitely priceless.
    Thank you for reviving the the company and allowing handiccaped people not to feel we are a burden to our family and continue to have a sense of independance.

    J
    John M. (Phoenix, US)
    Time Saver

    When my first hub died it took me over an hour to reprogram. This was just plug and play!

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