Hub 2 Central Controller
Hub 2 Central Controller
2245-222
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Shipping & Returns
Shipping & Returns
Shipping
Shipping costs are calculated based on location and are available when checking out.
Orders placed with FedEx Intl Priority, FedEx 2 Day, or FedEx Overnight by 12pm PT (Monday-Friday, non-holiday) are expected to ship same day. Orders placed after 12pm PT are expected to ship the following business day. All other orders are expected to ship within 2 business days
Customers shipping to Canada will be responsible for all duties and import fees which will be due upon receipt.
Returns & Exchanges
New Products
New items have a 30-day return window and are warrantied for 2 years from the purchase date.
Refurbished Products
Refurbished items are guaranteed to be in good working condition but may have physical imperfections and/or may not include original packaging and documentation. If the product fails to work, you may exchange it for like product within 30 days of receipt.
Clearance Products
Clearance items are sold as-is and do not carry a warranty.
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Remote Control from Anywhere: The Hub 2 with Connected Home Access* lets you control your smart home devices no matter where you are.
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Voice Control & Routines: Seamlessly integrate with Amazon Alexa and Google Home to use voice commands and create custom routines.
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Personalized Lighting Scenes: Set and instantly recall your favorite lighting moods with customized scenes.
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Smart Scheduling: Automate devices and scenes with schedules based on time of day, day of the week, or even local sunrise and sunset — with adjustable offsets.
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Real-Time Alerts: Receive instant notifications from sensors for motion detection, water leaks, or doors opening.
- Cloud Backup for Peace of Mind: Your system settings are securely backed up to our servers, so you never lose your setup.
*Requires a Insteon Connected Home Access to use with Insteon Director mobile app, services, and integrations with Amazon Alexa and Google Home.
Exclusive Offer for New Insteon Hub 2 Customers
Now when you purchase a new Hub 2 from Insteon or one of our authorized dealers, you will receive one year of Insteon Connected Home Access at no charge. You will receive the offer email with unique code once you've onboarded your Insteon Hub 2 using the Director mobile app. Just follow the link in the email and enter the code at checkout for a free year of access.
This offer starts March 18, 2025 and applies to customers without a prior Insteon Connected Home Access account and a new, never-been-used Hub 2 purchased through Insteon directly or one of its authorized dealers.
Learn more about the Insteon Hub 2
Learn more about the Insteon Director app
Note: if you are buying a hub to replace a failed unit, please consider purchasing a hub migration instead. This service provides you with a brand new hub that will be programmed with your homes configuration, saving you time and hassle of re-programming.
I purchased the controller as my old one - that my electrician setup - lost connection after 3 years of service and would not reconnect despite multiple efforts. The new hub is not connecting with the app either (the light on the hub is red and the app keeps saying the hub is offline), so I am unable to setup any of the switches around the house. I followed the documentation online but still nothing has worked. Pretty frustrating experience. It should be easier to install a new hub and reconnecting it.
My Hub 2 wasn't ancient, so disappointed it died, so hope the new Hub last longer
I’ve using Hub 2 since 2015 and it the main device in my smart home. Easy to set up easy to configure. Great value for money. I keep one on standby.
Hub 2 Central Controller
Customer support is horrible. New hub and won't connect to my thermostat. Can't get anyone to answer or email me back
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