• USB Modem Interface (PLM)
1 1

USB Modem Interface (PLM)

USB Modem Interface (PLM)

2413U

$79.95
$79.95

Shipping & Returns

Shipping

Shipping costs are calculated based on location and are available when checking out.

Orders placed with FedEx Intl Priority, FedEx 2 Day, or FedEx Overnight by 12pm PT (Monday-Friday, non-holiday) are expected to ship same day.  Orders placed after 12pm PT are expected to ship the following business day. All other orders are expected to ship within 2 business days

Customers shipping to Canada will be responsible for all duties and import fees which will be due upon receipt.

Returns & Exchanges

New Products

New items have a 30-day return window and are warrantied for 2 years from the purchase date.

Refurbished Products

Refurbished items are guaranteed to be in good working condition but may have physical imperfections and/or may not include original packaging and documentation. If the product fails to work, you may exchange it for like product within 30 days of receipt.

Clearance Products

Clearance items are sold as-is and do not carry a warranty.

View full details
  • Interfaces between 3rd party software solutions such as Home Assistant, Homeseer, Indigo and more
  • Latest version includes updated hardware components for longer lasting performance

Customer Reviews

Based on 24 reviews
83%
(20)
8%
(2)
0%
(0)
0%
(0)
8%
(2)
100.0
95.8
J
JOHN W. (Swedesboro, US)
An old standby

The USB Modem is an old standby for me, since I’ve been using them for years in several different homes, all with Indigo. There have been a number of failures over the years with the original models. No failure so far with the new Insteon model. The modem works perfectly with Indigo.

R
Raymond M. (Miami, US)
PLM failed in 3 weeks, very poor customer service

The USB PLM failed in 3 weeks. No number to customer service. You have to send an email which generates a generic email telling you to return the item and if they decide it's defective you will either receive a refund or a replacement. You get stuck with the shipping cost and down time. The customer has to buy a replacement unit if you don't want to wait for shipping the bad unit and a replacement unit being shipped back to you.

J
Joyce T. (Newport Beach, US)
Just what I needed

The PLM fix all our lighting issues. I am happy for the fast service.

K
Ken M. (Windermere, US)
PLM USB Modem Interface

My 12 yo serial PLM was causing lights to come on for no reason so I purchased a new USB PLM and updated my ISY to the new EISY system from Universal Devices. New PLM is flawless. The signal strength with the new PLM seems stronger and less dependent on noise filters.

W
William A. (Logandale, US)
Solid Hardware

I have 60+ Insteon devices, of almost every single variety. Many have been in place for 8 years or more. I recently transitioned away from the hub to the USB PLM, with an EISY controller, it has improved the flexibility of Insteon to work with other 3rd party smart home ecosystem. I was bummed when the cloud services were turned off a few years back but the new management seem to have full redeemed the brand. I recommend Insteon hardware with the hub to novice smart homers and the USB PLM for more advanced users.

Thank you for your positive review and for recommending our products to others! We appreciate your support and loyalty to Insteon.

Load More