• USB Modem Interface (PLM)
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USB Modem Interface (PLM)

USB Modem Interface (PLM)

2413U

$79.95
$79.95

Shipping & Returns

Shipping

Shipping costs are calculated based on location and are available when checking out.

Orders placed with FedEx Intl Priority, FedEx 2 Day, or FedEx Overnight by 12pm PT (Monday-Friday, non-holiday) are expected to ship same day.  Orders placed after 12pm PT are expected to ship the following business day. All other orders are expected to ship within 2 business days

Customers shipping to Canada and Mexico will be responsible for all duties and import fees which will be due upon receipt.

Returns & Exchanges

New Products

New items have a 30-day return window and are warrantied for 2 years from the purchase date.

Refurbished Products

Refurbished items are guaranteed to be in good working condition but may have physical imperfections and/or may not include original packaging and documentation. If the product fails to work, you may exchange it for like product within 30 days of receipt.

Clearance Products

Clearance items are sold as-is and do not carry a warranty.

View full details
  • Interfaces between 3rd party software solutions such as Home Assistant, Homeseer, Indigo and more
  • Latest version includes updated hardware components for longer lasting performance

Customer Reviews

Based on 25 reviews
84%
(21)
8%
(2)
0%
(0)
0%
(0)
8%
(2)
100.0
96.0
P
Peter K. (Woodridge, US)
Great Products

I've had Insteon in my home for a decade (before DIY home automation was cool), and it's worked nearly flawlessly. The whole family has been happy with it, and we've pretty much just set it up 10 years ago and for the most part left it alone and it all just works. I've just purchased another full set of product to install in a new business location. Looking forward to automating a lot of the lights, motions, and security stuff there as well. I pair the Insteon devices with the Universal Devices eISY controller and ELK M1 or security.

J
JOHN W. (Swedesboro, US)
An old standby

The USB Modem is an old standby for me, since I’ve been using them for years in several different homes, all with Indigo. There have been a number of failures over the years with the original models. No failure so far with the new Insteon model. The modem works perfectly with Indigo.

R
Raymond M. (Miami, US)
PLM failed in 3 weeks, very poor customer service

The USB PLM failed in 3 weeks. No number to customer service. You have to send an email which generates a generic email telling you to return the item and if they decide it's defective you will either receive a refund or a replacement. You get stuck with the shipping cost and down time. The customer has to buy a replacement unit if you don't want to wait for shipping the bad unit and a replacement unit being shipped back to you.

J
Joyce T. (Newport Beach, US)
Just what I needed

The PLM fix all our lighting issues. I am happy for the fast service.

K
Ken M. (Windermere, US)
PLM USB Modem Interface

My 12 yo serial PLM was causing lights to come on for no reason so I purchased a new USB PLM and updated my ISY to the new EISY system from Universal Devices. New PLM is flawless. The signal strength with the new PLM seems stronger and less dependent on noise filters.

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